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Yesterday (3/21/22) I had a service call. I have say that your service man was professional from start to finish. He did his job thoroughly and efficiently. Even when he came back to fix a leak that was not part of the original problem. The hot tub is running perfectly.

‐ Dave

Delivery person was very pleasant on this very hot and humid day

Great job!! Thank you!!

- Ryan

Please pass along my thanks to Tyler, Eric and your crew for their professionalism and patience. Great customer service is hard to come by at times, but not by your team.

- Lee

This is a quick note to mention the great job that Tyler did in servicing our Jacuzzi hot tub, purchased five years ago from you. He quickly diagnosed the cause for my heater failure. He explained the problem patiently and corrected it with the purchase of a heavy gauge wire from a nearby Lowes. He further realized that my 220 service line was undersized for this application, causing a potentially dangerous situation. He further recommended a qualified electrician to correct the problem. The long-term fix is underway. Tyler is a terrific asset to your company. I will definitely request him in the future.

- J. Gawron

Tyler was fantastic. He came to my house and repaired my hot tub. He knew exactly what needed to be done. He gave me great advice too. The price was much less than I would have spent on a new pump. I will call him again for any needed repairs or products in the future. Thanks Tyler!!

‐ Donna Kates

Friendly knowledgeable staff, better prices than other local competitors.

‐ Joe D

They had some parts in stock that we searched days for!! Staff knew just what we wanted.

‐ Bill Clune

Very helpful service! They were willing to help me figure out a solution for my pool in a not so conventional way. When I wasn't sure exactly what I needed or if the part existed, they helped to come up with a solution that worked.

‐ Jade Januchowski

Best selection of pool supplies, hot tubs, billiard tables, neon signs and patio furniture.

‐ Steven Elliott

Inexpensive compared to other pool stores in the area. Knowledgeable and friendly staff.

‐ Mandy Ross

They always have whatever I need for my pool, and can answer any questions I may have.

‐ Liv Long

Nice selection! Olhausen pool tables is the best in the market. They worked with me on pricing.

‐ David Kabel

I just wanted to let management know about the great customer service I received from my last 4 trips to your service center to get my pool up and running. The 2 gentleman that helped me in the service department were exceptional. They knew exactly what was wrong with my filter and "Wanda Whale". When I explained my situation, they provided all the information and the parts and "know how". I would recommend sending anyone to your service department for help!!

‐ Julie Ann

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2303 Niagara Falls Blvd.
Amherst, NY 14228

(716) 564-4279



2275 Union Road
Cheektowaga, NY 14227

(716) 668-4279



9325 Main Street
Clarence, NY 14031

(716) 759-4279



1815 Windsor Square Drive
Matthews, NC 28105

(704) 708-4279


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